Privacy Policy

Kaka Jobs (“we”, “our”) is a free, trust-driven placement platform. This Privacy Policy explains — in plain English — what personal data we collect from candidates and employers, how we use it, who we share it with (and who we don’t), how long we keep it, and the rights you have under India’s Digital Personal Data Protection Act (DPDP) 2023.

Kaka Jobs is free for candidates and free for employers. We never charge candidates for jobs, resume services, or placements, and we never charge employers for posting jobs or hiring. We also do not sell your data. Ever.

1. Who this policy applies to

This policy applies to everyone who uses Kaka Jobs — the website at kakajobs.com, the Kaka Jobs Android and iOS apps, and any candidate we onboard through customer-care calls, WhatsApp, or resume uploads.

2. Data we collect from candidates

We collect only what we need to match you to a job and keep you informed about opportunities you asked about.

• Contact details — full name, phone number, email address. Used for account sign-in, WhatsApp / SMS / email updates, and to let employers contact you when you apply.
• Location — the city and state you tell us about. Used to match you to jobs in the geography you prefer. We do not read your device GPS.
• Career details — resume file, work history, skills, education, expected salary, preferred work mode. Used to match you to jobs and to let employers review your profile only when you apply.
• Verification documents — Aadhaar, PAN, or equivalent, only when a specific employer requires it for hiring. Stored encrypted; never shared beyond that employer.
• App interactions — screen views, taps, feature usage. Used for our own product analytics to improve the app; never shared with a third-party analytics vendor.
• Crash logs — redacted stack traces without personal identifiers. Used only to diagnose bugs.

3. Data we collect from employers

• Recruiter contact details — name, work email, phone, designation.
• Company details — legal name, website, size, sector, address. Publicly-listed contact info may be augmented from public sources (career sites) for outreach eligibility.
• Job posts — every job description, requirement, and hiring outcome you record on the platform.

4. How we use your data

• Match candidates to jobs using an AI matching engine.
• Send job matches, interview invitations, application updates, follow-up nudges, and platform announcements over WhatsApp, SMS, email, and push notifications — through channels you have not opted out of.
• Show a shortlist of candidates to an employer only when those candidates apply to that employer’s job, or when the candidate explicitly consents to being shared.
• Improve the matching engine and the product using anonymised, aggregated usage data.
• Respond to your customer-care requests, complaints, and deletion / access requests.

5. Who we share data with

• Employers — receive a candidate’s profile and resume when the candidate applies to their job, or when the candidate explicitly agrees to be shortlisted.
• Trusted infrastructure providers — cloud hosting (Microsoft Azure), messaging (WhatsApp / Meta, SMS gateways), and email delivery (SMTP relays). These providers process data on our behalf under a contract and cannot use it for their own purposes.
• Law enforcement — only when we receive a lawful order under Indian law.

We do not sell your data. We do not run advertising on the platform. We do not share your data with data brokers or third-party analytics vendors.

6. How long we keep it

Active candidate accounts: retained while your account is open, plus 24 months after your last login for records of any placements you completed through the platform (Indian labour-law requirement). Then permanently deleted.

Employer accounts: retained while the account is open, plus 12 months of hiring history for dispute resolution. Then permanently deleted.

Data-deletion requests are honoured within 30 days, subject to any legal retention obligation for concluded placements.

7. Your rights under DPDP 2023

• Right to access — request a copy of the personal data we hold about you.
• Right to correction — edit any inaccurate field on your profile at any time from your account.
• Right to erasure — request account deletion from Profile → Settings, from our public deletion form at /account-deletion, or by emailing us.
• Right to withdraw consent — reply “STOP” on any WhatsApp message, click the unsubscribe link in any email, or use the consent controls in Profile → Settings. You will stop receiving all marketing messages; login OTPs still work so you can still access your account.
• Right to grievance redressal — write to our Grievance Officer at support@kakajobs.in. We respond within 7 working days.

8. Security

All traffic between your device and Kaka Jobs is encrypted with TLS. Passwords are stored as one-way bcrypt hashes; we never see your plain-text password. Resumes and verification documents are stored in encrypted cloud storage with access restricted to Kaka Jobs staff acting on your explicit application or customer-care request.

9. Children

Kaka Jobs is intended for people aged 18 and above. We do not knowingly collect data from minors. If you believe a minor has created an account, contact us and we will delete it.

10. Changes to this policy

We will update this page when we materially change what we collect or how we share it. The effective date at the top of this page reflects the latest version. When we change something material, we will also notify active candidates and employers over their registered channel.

11. Contact us

Grievance Officer · Kaka Jobs · support@kakajobs.in

Effective 29 September 2026.